Abacus Platform: Supported Use Cases

Abacus.AI provides a comprehensive platform for building custom AI solutions across a wide range of business needs—from conversational interfaces to complex automation and predictive analytics.

Custom GenAI Applications

Abacus offers two primary Generative AI Project Types:

AI Workflows
Custom Chatbots

They enable you to build custom GenAI solutions tailored to your specific use cases. Of course these are in addition to our out‑of‑the‑box capabilities such as Abacus AI Deep Agent, Super Assistant, etc.

What Are AI Workflows?

AI Workflows are powered by Abacus’ own agentic framework. They are ideal for:

Complex, multi-step operations
Document and data processing
Workflow and process automation
Integrations that require calling tools, APIs, or services in sequence

You should consider AI Workflows when you need more than a simple conversation—especially where the system must reason, plan, and act across multiple steps to achieve a goal.

What Are Custom Chatbots?

Custom Chatbots are optimized for conversational experiences. They are ideal for:

FAQs and knowledge-base style Q&A
Product or feature recommendations
Support and triage flows
Embedded assistants in apps or on websites

You should consider Custom Chatbots when your primary need is natural language interaction rather than complex orchestration or automation.

Comparing Custom Chatbots vs. AI Workflows

Feature	Custom Chatbots	AI Workflows (Agentic Framework)
Primary Use	Conversational tasks, FAQs, recommendations	Complex operations, document processing, workflow automation
Customization	High (knowledge, context, guardrails, integrations)	High (multi-step processes, tools, external systems, conditional logic)
Setup Time	Quick and easy	Requires more design and configuration, but offers greater flexibility and power

How to Choose: Questions to Ask Yourself

Use the following decision tree to decide between Custom Chatbots and AI Workflows:

Start
 ├─ Do users primarily need to ask questions and get answers?
 │    │
 │    ├─ YES → Do you mostly answer FAQs, provide info, or guide users?
 │    │         ├─ YES → Use a CUSTOM CHATBOT
 │    │         └─ NO  → (e.g., needs complex actions) → Consider AI WORKFLOWS
 │    │
 │    └─ NO  → (They need tasks done more than answers)
 │           │
 │           ├─ Can you use a tool to achieve the extended functionality?
 │           │      ├─ YES → Use a CUSTOM CHATBOT (with built-in tool)
 │           │      └─ NO  → You’ll likely need custom logic → Consider AI WORKFLOWS
 │           │
 │
 └─ Do you need multi-step logic, tool calls, or automation 
    (e.g., "read a doc, extract data, call an API, then update a system")?
      │
      ├─ YES → Use AI WORKFLOWS
      └─ NO  → If it’s mostly conversational/help content → Use a CUSTOM CHATBOT

Machine Learning Use Cases

Abacus.AI offers a comprehensive suite of machine learning use cases designed to address diverse business challenges across industries. From predictive analytics and forecasting to personalization and anomaly detection, our platform provides state-of-the-art algorithms and intuitive workflows that enable organizations to build, deploy, and scale AI-powered solutions with ease.

Available Use Cases

Use Case Name	When to Use It	Target Outcome
Predictive Modeling	When you need to forecast future outcomes or estimate unknown values based on input data	Binary/multiclass classification, regression, multilabel classification, or multioutput regression predictions
Forecasting and Planning	When you need to analyze historical demand data to predict future demand patterns	Accurate demand forecasts for inventory management, supply chain planning, and budget optimization
Personalized Recommendations	When you want to provide tailored content or product suggestions based on user behavior and interactions	Personalized item recommendations that increase user engagement and conversion rates
Clustering	When you need to group unlabeled data into meaningful segments based on inherent patterns and similarities	Customer segments, anomaly detection, or market basket analysis for targeted strategies
Image Classification	When you need to automatically categorize visual data and extract insights from images	Automated product categorization, medical image analysis, or quality control in manufacturing
Event Anomaly Detection	When you need to identify rare events or observations that differ significantly from normal patterns	Detection of fraud, system failures, security breaches, or other critical anomalies in event data
Object Detection	When you need to identify and locate multiple objects within images	Autonomous vehicle vision, security monitoring, or automated visual inspection systems
Timeseries Anomaly Detection	When you need to identify unusual patterns, spikes, or drops in time-ordered data	Performance monitoring, network traffic analysis, IoT sensor monitoring, or energy consumption tracking
Personalized Search	When you want to tailor search results based on user behavior and past interactions	Personalized search rankings that improve user experience and engagement
Related Items	When you need to provide item-to-item recommendations based on user interactions	"Customers who bought this also bought" recommendations or complementary product suggestions
Timeseries Clustering	When you need to group unlabeled temporal data into clusters based on time-based patterns and trends	Identification of seasonal patterns, equipment behavior groups, or business metric trends for targeted analysis and forecasting

Custom GenAI Applications​

What Are AI Workflows?​

What Are Custom Chatbots?​

Comparing Custom Chatbots vs. AI Workflows​

How to Choose: Questions to Ask Yourself​

Machine Learning Use Cases​

Available Use Cases​