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Sentiment Analysis

Detect sentiment in customer emails, chats, support tickets, product reviews, or social media and act to improve your business

For enterprises

Overview

With Abacus.AI you can set up state-of-the-art deep learning models for sentiment analysis within hours. Based on your specific domain and use case, Abacus.AI can fine-tune pretrained models, apply transfer learning or simply train new language models from scratch. No cumbersome data preparation or engineering effort to deploy the models in production is required.

  • Improve customer retention by acting on sentiment
  • Analyze millions of tweets, blog posts, and forums at a low cost
  • Increase employee retention by identifying early dissatisfaction

How It Works

Benefits

  • Simple Setup

    Simply upload your labelled document to get predictions. No need to spend time on building models or tuning the hyperparameters. Abacus.AI automatically figures out the ideal hyperparameters that generate the best model.

  • Domain Specific Training

    Abacus.AI deep learning models can understand the meaning of the text and pick up domain specific knowledge based on your training data.

  • Detect multiple sentiments

    Sentiment has more dimensions than just positive and negative. We can detect multiple sentiments such as sarcasm, anger, e.t.c.

  • Rich Console + Analytics

    Our rich and user-friendly console provides an easy interface for you to evaluate the model performance and view predictions.

  • Yahoo!
  • NBC
  • TechCrunch
  • ZDNet
  • TNW
  • VentureBeat
  • SeekingAlpha
  • KnowTechie
  • eWeek 100 Best AI Companies 2025
  • CB Insights AI 100
  • Gartner Cool Vendor
  • Forbes America's Best Startup Employers 2024

Free Expert Consultation

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