Authentication Documentation for Abacus.AI


Abacus.AI supports various user types and login methods to accommodate different organizational needs:

Types of Users in Abacus.AI

Platform Admins

Platform admins have full administrative access to the Abacus.AI platform and external chat functionalities.

Chat Admins (Platform Users)

Chat admins have administrative privileges over the external chat functionalities and can view the Abacus.AI platform. They do not have full platform permissions but are platform users by default.

Chat-Only Users

Chat-only users have the lowest level of permissions and are restricted to interacting only with the Abacus.AI Chat LLM. The domain for external chat users is of the type <tenant>.abacus.ai/chatllm.

A user's role and permissions are defined within the context of a specific organization. See Managing Multiple Organizations for more.


Types of Logins in Abacus.AI

Abacus.AI supports multiple login methods to accommodate various organizational needs:

Login Methods

  1. Username + Password
  2. Single Sign-On (SSO)
    • Google (Enterprise and Self-Service)
    • Microsoft (Enterprise and Self-Service)
    • Okta (Enterprise Only)
    • GitHub (Enterprise Only)
    • Apple (Self-Service Only for ChatLLM)

Setting Up SSO and Username/Password

Technical Details


Controlling Access in Abacus.AI

Managing Permissions

Platform Admins have the ability to manage permissions both on the platform and within the external chat LLM.

Platform Permissions

External Chat LLM Permissions

Domain Signup


Managing Multiple Organizations

Multi-Org Management

User Roles Across Orgs


Troubleshooting and FAQ for Authentication

Using Both SSO and Passwords

Users can set up and use both SSO and passwords by default if one of the methods is enabled.

Restricting Login Methods

Please contact the Abacus.AI team at support@abacus.ai and we will set up a time with you to remove alternative login methods as well as disable password login during a time that will be least disruptive to your team.